Privacy Policy

Last updated: April 7, 2026

1. Introduction

This Privacy Policy describes how Visavo AI ("we", "us", or "our") collects, uses, and protects your personal information when you use our mobile application Visavo AI ("the App"), available on iOS and Android.

By downloading, installing, or using the App, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following types of information:

• Photos you upload: When you use the App, you upload photos of yourself to train a personalized AI model. These photos are used solely for generating AI portraits and videos.
• Generated content: AI-generated portraits and videos created using the App.
• Device information: Device type, operating system version, unique device identifiers, and general usage statistics.
• Purchase information: If you subscribe to premium features, purchase details are processed by Apple App Store or Google Play Store. We do not store your payment card information.
• Analytics data: Anonymized usage data to improve the App experience, collected through third-party analytics services.

3. How We Use Your Information

We use your information for the following purposes:

• To train your personalized AI model and generate portraits and videos
• To provide, maintain, and improve the App
• To process subscriptions and in-app purchases
• To analyze usage patterns and improve user experience
• To communicate with you about updates or support inquiries

4. Photo Storage and Processing

Your uploaded photos are processed on secure servers to train your personal AI model. We take the following measures to protect your photos:

• Photos are encrypted during transmission using TLS/SSL
• Your AI model is personal and not shared with other users
• You can delete your uploaded photos and AI model at any time through the App settings
• We do not use your photos for any purpose other than generating your personalized AI content

5. Data Sharing

We do not sell your personal information. We may share limited data with:

• Cloud service providers: For secure photo processing and AI model training
• Analytics providers: Anonymized usage data for App improvement
• Legal authorities: When required by law or to protect our legal rights

6. Third-Party Services

The App may use the following third-party services that collect information:

• Apple App Store / Google Play Store (purchases and distribution)
• Facebook/Meta (analytics via Facebook Pixel on our website)
• Cloud computing providers (AI model training and storage)

Each third-party service operates under its own privacy policy.

7. Data Retention

We retain your data as follows:

• Uploaded photos: Retained while your account is active. Deleted upon your request or account deletion.
• AI models: Retained while your account is active. Deleted upon your request or account deletion.
• Generated content: Stored on your device. Server copies are deleted periodically.
• Analytics data: Retained in anonymized form for up to 24 months.

8. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Deletion: Request deletion of your personal data and AI model
• Correction: Request correction of inaccurate data
• Portability: Request your data in a portable format
• Objection: Object to certain types of data processing

To exercise any of these rights, contact us at [email protected].

9. Children's Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

10. Security

We implement industry-standard security measures to protect your personal information, including encryption in transit and at rest, access controls, and regular security assessments. However, no method of electronic storage or transmission is 100% secure.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the App or by updating the "Last updated" date above. Your continued use of the App after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Website: https://visavo.ai